Posts in category Customer Installs

Stair treads that spin….

Stair treads that spin….
Customer looking to paint their spiral stairs in the Dinning room. Wanted to stay in a soft tone and find treads to match.  We shopped many of the treads and came up with a winner! The customer sent me a template of the tread that they wished to cover. The stairs were painted and the treads were installed. After getting the project done, the [...]

Self installation project

Self installation project
Customer ordered and installed a Radici Noble Stair Runners. Item: 118425, a 600,000 point synthetic. He sent in a photo of the installation. Customer Comment: “Meg, I did it myself (first time ever)! Please feel free to post the photo, Thanks Meg. I think it looks great.” This Noble pattern is available in matching area rugs fro [...]

Installation with a mitre using a non...

Installation with a mitre using a non symmetrical pattern
Our customer loved the Dynamic Radiance 43003-6434 pattern.  Other rug companies indicated that the actual miter could not be done with this type of pattern. There are 7 steps up to a 90 degree landing and then they turn and go up 6 more steps.  Our installer plotted out the pattern to ensure the best pattern match for the landing.  The insta [...]

“T” seam on a Landing

“T” seam on a Landing
   Mr. Chen had a stair case that required a “T” seam to make the stair runner material go in two different directions.   The concern was to find a product that had a good level of performance and that both the customer and his wife liked. A product was chosen for its beauty and its ability to function.  The Paladin product is a 1.5 [...]

Treads with matching landing piece an...

Treads with matching landing piece and matching area rug
Our internet customer had been shopping for treads; however, she also needed a landing piece to match.   The customer indicated that she “was getting upset because stair treads with a matching rug for the landing have been impossible to find (and so expensive). “ Joyce and I went back and forth trying to find options that would fit with her [...]

Double Landings

Double Landings
Our internet customer was presenting The Rug Depot with the challenge of creating a runner for her stairs.  The stairs had two 90 degree turns.  Of course, we took on the project. The fabrication of the landings required two miters.    After fact gathering about all the measurements, I drew a layout of her stairs.  Once approved by the custom [...]

Custom Landing Pieces

Custom Landing Pieces
    This internet customer called in looking for treads and wanted a custom landing pieces. I told him that we could certainly make custom pieces for his landing. The two landings both needed custom miters. After plans were sent in, we evaluated the amount of material needed for the work and priced out the job. The customer ch [...]

Stair Treads

Stair Treads
Customer called in to see if we could accommodate treads for her stairs with two landing pieces. The first landing was a 90 degree turn. The second landing had stairs flanked on the left and on the right of it. After getting the measurements of the respective areas, we fabricated the treads and the landing pieces. Shipped everything complete. [...]

Stair Treads

Stair Treads
  Our customer needed treads and a few landing pieces and a hallway runner to complete the foyer and stair area. We selected a product called Panacea. A floral pattern with a high density rating of 1.5 million points. “ Stair Treads: Panacea Pattern   View looking up View from upstairs   “Meg, My dealings with you and yo [...]